Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with GENZIFER. We are committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During sales, new launches, or peak seasons, processing times may be slightly longer.
Shipping Time
Estimated delivery times:
Within India
- Metro Cities: 3–7 business days
- Other Cities & Towns: 5–10 business days
- Remote Areas: 7–14 business days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
- Free Shipping on all prepaid orders
- Standard shipping charges may apply to orders below the free shipping threshold.
- Shipping charges, if applicable, will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email or SMS containing your tracking details.
You can use the tracking number provided to monitor your shipment's progress.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
GENZIFER is not responsible for delays or losses resulting from incorrect or incomplete addresses provided during checkout.
Delayed Deliveries
While we strive to meet estimated delivery times, delays may occasionally occur due to:
- Courier service disruptions
- Weather conditions
- Public holidays
- High order volumes
We appreciate your patience and understanding in such situations.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date.
Please include:
- Order number
- Photos of the package (if damaged)
- Any relevant details regarding the issue
Our team will work with the courier partner to resolve the matter promptly.
International Shipping
Currently, we ship only within India.
If international shipping becomes available, this policy will be updated accordingly.
Contact Us
For any shipping-related questions, please contact:
Email: genziferclothing@gmail.com
Thank you for choosing GENZIFER.